Frequently Asked Questions

Yes. We handle after-hours outages, burning smells, sparking breakers, and unsafe wiring. Call for priority dispatch.

Greater Raleigh and the Triangle: Raleigh, Cary, Apex, Garner, Clayton, Holly Springs, Morrisville, Wake Forest, Knightdale, and nearby.

Absolutely. Our NC-licensed electricians carry full liability and workers’ comp for your protection.

Yes for most projects. We provide upfront, itemized pricing before work begins.

Yes. We’ll diagnose circuits, breakers, GFCI trips, or utility issues and restore power safely.

Most electrical repairs are scheduled same-day or next-day. Larger projects typically within 1–2 weeks.

Flat, upfront pricing by scope – no surprises. We’ll explain options and warranties before you approve.

A small diagnostic fee covers expert troubleshooting and is credited toward the repair when approved.

Cash, major cards, checks, and (on larger projects) financing options upon approval.

Unplug suspect devices and avoid resetting repeatedly. Tripping signals a safety issue – schedule an inspection.

GFCI protects against shock (kitchens, baths, outdoors). AFCI detects arc faults that can cause fires (bedrooms/living areas). Many areas require both.

Yes. We follow NEC and local amendments, add required GFCI/AFCI protection, proper grounding, and correct conductor sizing.

Yes. We handle permits and coordinate inspections with the City of Raleigh/Wake County as required.

Consider upgrading if you have frequent trips, adding EV/heat pump/hot tub, aluminum branch circuits, or panels over ~25–30 years old.

Most are completed in 1 day with utility coordination and same-day inspection when available.

an you add dedicated circuits?
A: Yes—for EV chargers, ranges, dryers, microwaves, freezers, workshops, and home offices to prevent overloads.

Yes. We recommend panel-level surge protectors plus point-of-use protection for sensitive electronics.

Absolutely. We design and install energy-efficient LED lighting with dimmers and smart controls.

Common causes include loose neutrals, overloaded circuits, failing lamps, or utility issues. We test and correct the root cause.

Yes – low-voltage landscape, path, and security lighting with weather-rated fixtures and smart timers.

Yes. We install properly grounded three-prong or GFCI-protected outlets per code.

Yes – Level 2 (240V) chargers for all brands. We handle load calculations, permits, and rebates when available.

Most Level 2 units require a dedicated 40–60A circuit. We size it based on your charger and panel capacity.

Yes – Lutron, Caséta, smart dimmers, and app-controlled scenes with proper neutral wiring and hubs.

Yes – whole-home or essential-circuits with automatic transfer switches. We size, install, and service.

Portable is budget-friendly but manual. Standby offers automatic, quiet power and protects sensitive electronics.

Yes. We add required small-appliance circuits, GFCI/AFCI protection, microwave/range circuits, and code-compliant lighting.

Absolutely – dedicated circuits, GFCI protection, and proper ducting to exterior.

Yes. We provide a quote, complete repairs, and issue documentation for closing.

Yes. We offer COPALUM/AlumiConn repairs or rewiring solutions to reduce overheating risk.

LED upgrades, smart thermostats, right-sized circuits, and panel-level surge protection help efficiency and equipment life.

Yes. Correctly sized and reversible fans improve comfort year-round and can reduce HVAC run time.

Yes – tenant fit-outs, LED retrofits, service upgrades, dedicated machinery circuits, and maintenance programs.

We offer flexible scheduling, including evenings/weekends, to keep your business running.

We warranty our workmanship and pass through manufacturer warranties on fixtures, panels, EVSE, and generators.

Yes. We install to current code and coordinate inspections for approval.

If you’re unsure, don’t risk it. Incorrect wiring can shock, spark, or void insurance – let a pro handle it.

Clear access to the panel and work areas, secure pets, and list any issues you’ve noticed. We’ll handle the rest.